Transmedic Pte Ltd Website Privacy Policy

1. Information We Collect

We collect two types of data and information from our Users: Non-Personal Information and Personal Information.

     • Non-Personal Information: One type of information is non-identifiable web usage information (“Non-Personal Information”) which we collect through your use of the Site. Non-Personal Information which we collect includes information about your browser type and language, referring and exit pages and URLs, visit date and time, amount of time spent on particular pages, sections of the Site visited, and other information about how you navigate on our Site. Non-Personal information may be collected using various technologies, such as cookies, in accordance with our Cookie Policy, web beacons and/or third party web analytic tools, to analyze website traffic. We aggregate Non-Personal Information to better understand how visitors use our Site and to improve it. We may also disclose anonymized aggregated user information to third parties for lawful purposes.

     • Personal Information: The second type of information we collect is individually identifiable information, such as name, email address, and telephone number (“Personal Information”). We collect Personal Information when

     -- A User or individual chooses to provide Personal Information in the Contact Us Form, a similar form on the Site or through other means outside of the Site. Personal Information collected may include the User’s or individual’s full name, address, e-mail address, phone number, and in the case of Site forms, any text the User voluntarily writes in the “message” box and other Personal Information provided by a User in a Site form.

     -- A User provides his/her name, e-mail and company name when he/she requests to download articles or brochures from the Site.

When you voluntarily submit your Personal Information to us through a Site form, you will separately be asked to consent to Transmedic Pte Ltd’s collection and use of the information that you submit so that Transmedic Pte Ltd may respond to your inquiry or request.

The only Personal Information we collect automatically from all Users of the Site is IP address (or media access control (“MAC”) address, as applicable). We use this Personal Information as described below.

2. How We Use and Share the Information

• Non-Personal Information. We use the Non-Personal Information we collect to operate the Site, for statistical and research purposes relating to use of our Site, for customization and improvement of our Site (e.g. enhancing the Users’ experience by analyzing trends and Users’ preferences in using the Site and updating the Site to better align with Users’ preferences) and to help tailor future commercial services.

     -- Personal Information. We use the Personal Information we collect to:
        --- Contact Users to provide technical assistance and support.
        --- Provide Users who subscribe to our newsletters with Transmedic Pte Ltd updates and news.
        --- Provide Users with a copy of their information submitted in a Site form (e.g., a User who completes a quiz receives an email copy of his/her quiz responses).
        --- Communicate with Users and individuals who have consented to receive communications about Transmedic Pte Ltd services or products or who have consented to receive such communications in the course of participating in Transmedic Pte Ltd programs or service offerings, such as its Neuravive education program.
        --- Determine general geolocation information (i.e., country) from which the User’s computer is connected to the Internet in order for us to provide tailored content (e.g., Users in the United States see information about products available in the United States) as well as in order to safeguard our Site.
        --- Verify the User’s identity for the purpose of dealing with inappropriate interactions with the Site.
    
     -- We share Personal Information with third parties in the following circumstances:
        --- To determine general geolocation information (i.e., country) from which the User’s computer is connected to the Internet in order for us to provide tailored as well as in order to safeguard our Site.
        --- To verify the User’s identity for the purpose of dealing with inappropriate interactions with the Site.
        --- To collect, hold, store and/or manage your Personal Information through Transmedic Pte Ltd’s authorized third party service providers (including, as applicable, their affiliates as necessary to provide us with the requested services), as necessary to operate the website and comply with this Privacy Policy
        --- To comply with applicable law, regulation, legal process, subpoena or governmental request
        --- To enforce this Privacy Policy and/or the Terms of Use, including investigation of potential violations thereof
        --- To detect, prevent, or otherwise address fraud, security or technical issues related to the Site
        --- To respond to claims that any content available on the Site violates the rights of third parties
        --- To protect the rights, property, or personal safety of Transmedic Pte Ltd, its Users, or the general public
        --- When Transmedic Pte Ltd is undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of its assets
        --- Pursuant to your explicit approval prior to the disclosure

3. Deletion or Modification of Personal Information

If for any reason you wish to delete or modify your Personal Information, please send us an e-mail with adequate detail of your request to contact@treatyourtremor.com, and we will make reasonable efforts to modify or delete any such Personal Information pursuant to any applicable privacy laws. Note that, unless you instruct us otherwise, we may retain your Personal Information for as long as reasonably required for the purposes for which such Personal Information was collected, including without limitation, for future analytics and analysis, in order to comply with our legal or business requirements or obligations, to resolve disputes, or to enforce this Privacy Policy and our Terms of Use, all as permitted under any applicable privacy laws.

4. Minors

We do not knowingly solicit, collect or use Personal Information from children under the age of thirteen (13). We reserve the right to request proof of age at any stage so that we can verify that minors under the age of thirteen (13) are not using the Site. If we learn that we collected Personal Information from children under the age of thirteen (13), we will endeavor to delete that information as quickly as possible. Please contact Transmedic Pte Ltd at: contact@treatyourtremor.com if you have reasons to suspect that Transmedic Pte Ltd collected Personal Information from children under the age of thirteen (13).

5. Security

We implement commercially reasonable administrative, technical, physical and organizational security measures to maintain the security and integrity of our Site and User Personal Information and protect against loss, misuse, or improper access through generally accepted industry standard technologies and internal procedures. Please note, however, that there are

inherent risks in transmission of information over the Internet or other methods of electronic storage, and we cannot guarantee that unauthorized access or use of your Personal Information will never occur.

6. Third Party Service Providers

We may use third party software or service in order to collect, store and/or process the information detailed herein. Transmedic Pte Ltd makes commercially reasonable efforts to engage with third parties that adhere to applicable law and an adequate privacy policy governing their collection, processing and use of non-personal and personal information. However, Transmedic Pte Ltd does not control such third party service providers.

7. Tracking Technologies

When you access or use the Site, Transmedic Pte Ltd may, and may allow authorized third party service providers to, place or use industry-wide technologies such as cookies and/or other tracking technologies (“Tracking Technologies”), in accordance with applicable laws. Such Tracking Technologies are stored on your computer or other device used to access the Site. Tracking Technologies may enable, inter alia, automatic activation of certain features, and make your experience and usage simpler and more convenient. For more information about our use of Tracking Technologies, please see Transmedic Pte Ltd’s Cookie Policy.

8. International Data Transfer

We may transfer information collected about you, including Personal Information, to affiliated entities, or to other third party service providers (as provided herein) across borders and from your country or jurisdiction to other countries or jurisdictions around the world, as permitted by applicable laws. Please note that we may transfer such information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. With respect to Personal Information about individuals in the EU, Transmedic Pte Ltd transfers such Personal Information to Israel and, for such transfers, relies on the fact that the European Commission has determined that Israel provides adequate safeguards for protection of Personal Information.

9. Direct Marketing

On our Contact Us page, you may choose to receive company news, newsletters, product announcements and such, informing you of certain updates or about our new products or services. You will separately be asked on the Contact Us page to consent to our collection and use of your e-mail address so that we can send you such information, if you so choose. You may withdraw your consent at any time by sending a written notice to Transmedic Pte Ltd by e-mail to the following e-mail address: contact@treatyourtremor.com . You also may object to our processing of your Personal Information for direct marketing purposes at any time by sending a written notice to Transmedic Pte Ltd at that same email address, and we will cease processing your Personal Information for those purposes upon receipt of your objection. Transmedic Pte Ltd does not share email addresses with third parties for third parties’ direct marketing activities.

Consistent with Philippine law, Transmedic Pte Ltd does not disclose Personal Information to third parties for third parties’ direct marketing purposes. Philippine residents who have questions regarding this law and Transmedic Pte Ltd’s compliance with it may contact us as set forth below.

10. Links to Third Party Websites

Our Site may include links to third-party websites. We do not endorse or recommend such third-party websites and we are not responsible for the privacy practices of the operators of such websites. Please be aware that when you access a third-party’s website via a link on our Site, you are bound by the privacy policies and practices of that third party. We urge you to be aware of and read the privacy policies relating to your use of such third-party websites.

11. Changes to the Privacy Policy

Transmedic Pte Ltd reserves the right to change this Privacy Policy at any time, without prior notice, to reflect technological advancements, legal changes, and/or good business practices and will make reasonable efforts to notify Users of changes. If Transmedic Pte Ltd changes its privacy practices, a new Privacy Policy will reflect those changes and date that the Privacy Policy was last revised will be noted herein. This Privacy Policy was last revised on July 22, 2021 and is effective as of that date.

12. Information for Individuals in the EU and UK

In addition to all of the foregoing provisions of the Privacy Policy, the following additional terms apply to Users and individuals in the European Union (EU) and United Kingdom (UK):

• Transmedic Pte Ltd is a “controller” (entity that determines the purposes and means of processing your Personal Information) with regard to the Personal Information you share on the Site and certain Personal Information collected about you outside the Site which Transmedic Pte Ltd controls, and Transmedic Pte Ltd can be contacted at contact@treatyourtremor.com. Transmedic Pte Ltd’s Data Protection Officer can also be contacted at contact@treatyourtremor.com.

• As described above, when you share your Personal Information on the Site or outside the Site, it is for the purposes of providing information you request (such as responses to your questions and newsletters/updates) and other purposes described in this Privacy Policy. The uses of your Personal Information are based upon your consent, and, with respect to collection and use of your IP address, Transmedic Pte Ltd’s legitimate interests in operating the Site.

• As a data subject, you have the right to request from Transmedic Pte Ltd access to, rectification of, erasure of, and/or restriction of processing of your Personal Information. You also have the right to object to further processing of your Personal Information and to request that your Personal Information be transferred to a third party. To exercise any of these rights, please contact Transmedic Pte Ltd at contact@treatyourtremor.com. Transmedic Pte Ltd will respond to you in accordance with applicable law.

• You may withdraw your consent to the processing of your Personal Information at any time without such withdrawal affecting the lawfulness of processing that occurred before the withdrawal. You may unsubscribe to Transmedic Pte Ltd newsletters by clicking the “Unsubscribe” button at the bottom of each newsletter, or you may email contact@treatyourtremor.com to withdraw your consent to the processing of your Personal Information.

• Transmedic Pte Ltd transfers Personal Information to Israel and, for such transfers, relies on the fact that the European Commission has determined that Israel provides adequate safeguards for protection of Personal Information.

• If you have a concern with the handling of your Personal Information, you may lodge a complaint with the applicable Supervisory Authority in the country in which you reside; however, Transmedic Pte Ltd asks that you first contact Transmedic Pte Ltd at contact@treatyourtremor.com so that Transmedic Pte Ltd may attempt to fully address your concern.

13. Philippine Privacy

Republic Act No. 10173, otherwise known as the Data Privacy Act is a law that seeks to protect all forms of information, be it private, personal, or sensitive. It is meant to cover both natural and juridical persons involved in the processing of personal information.

The Data Privacy Act applies to any natural or juridical persons involved in the processing of personal information. It also covers those who, although not found or established in the Philippines, use equipment located in the Philippines, or those who maintain an office, branch, or agency in the Philippines.

Please be advised that Transmedic Pte Ltd does not sell personal information about any Consumers.

Consumers may contact Transmedic Pte Ltd with questions or concerns about its privacy policy or practices. Please see the section below (“Questions?”) for Transmedic Pte Ltd’s contact information.

Questions?

If you have any questions (or comments) concerning this Privacy Policy, you are most welcome to send us an email to the following address: contact@treatyourtremor.com and we will reply within a reasonable timeframe.

To download and receive a copy of Transmedic Pte Ltd’s Website Privacy policy, please click here.